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Regulator · Federal (nationwide)

NEPRA

National Electric Power Regulatory Authority

Electricity tariffs, fuel adjustments and consumer complaints.

National Electric Power Regulatory Authority is a regulator serving people across Pakistan. Raasta lists it under Bills & utilities: electricity, gas and water companies, bills and complaints.

Guides that use this office

Before you visit

  • Regulators handle complaints only after you've tried the company or provider first.
  • Keep your complaint number from the provider. Regulators usually ask for it.
  • Regulators also publish prices, tariffs and licensing decisions.
When should I complain to a regulator?+

When the company or service provider hasn't resolved your complaint. Go to the provider first, then escalate to the regulator with your reference number.

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