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Regulator · Federal (nationwide)

PEMRA

Pakistan Electronic Media Regulatory Authority

TV and radio licensing and content complaints.

Pakistan Electronic Media Regulatory Authority is a regulator serving people across Pakistan. Raasta lists it under Telecom & media: pTA, device registration, broadcast regulation and IT boards.

Before you visit

  • Regulators handle complaints only after you've tried the company or provider first.
  • Keep your complaint number from the provider. Regulators usually ask for it.
  • Regulators also publish prices, tariffs and licensing decisions.
When should I complain to a regulator?+

When the company or service provider hasn't resolved your complaint. Go to the provider first, then escalate to the regulator with your reference number.

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PTA

Pakistan Telecommunication Authority

Telecom complaints, SIM rules and internet regulation.

pta.gov.pk
FederalOnline service

Phone registration (DIRBS)

PTA Device Registration (DIRBS)

Check IMEI status and register imported mobile phones.

dirbs.pta.gov.pk
FederalMinistry / department

IT & Telecom

Ministry of IT & Telecommunication

Digital policy, broadband and IT industry.

moitt.gov.pk
FederalAuthority / agency

NITB

National Information Technology Board

Federal e-government apps and digital services.

nitb.gov.pk
FederalMinistry / department

Information & Broadcasting

Ministry of Information & Broadcasting

Government communications and state media.

moib.gov.pk
FederalOffice / assembly

PID

Press Information Department

Official press releases and media accreditation.

pid.gov.pk